Meet the Team
Giles Crouch
Director
Giles has been working in IT since 1997 when he ran a family owned computer business before moving into the Legal and Banking sector. Giles then completed a BSc (jt. Hons) in Computer Science and Management before moving back to Jersey where he worked in the financial sector including hedge funds and private banks for the next 8 years. Most recently Giles worked as a Senior Cloud Consultant for a large IT Consultancy.
"I am driven by, and have a passion for, innovation out of technology where it can help clients to achieve their goals in the most cost efficient manner. I get pride from intelligent solutions which exceed peoples expectations."
Giles has been technical in all areas of infrastructure for over 20 years however some key skills include the following:
- Azure & Office 365
- Cloud Migrations
- Active Directory
- Project Management
- Business Processes
Giles is a keen runner and enjoys socialising and talking ‘shop’ with other business leaders. He has a genuine passion for technology which is demonstrated through his vast experience. In addition to this - reading books on sci-fi, fantasy and the odd non-fiction are the order of the day as well as cooking up some delicious culinary feasts!
James Hope
Director
James started his IT career after completing a BSc (hons) in Computer Communications & Networks in 2003 and has been working on large scale IT Infrastructure projects ever since. From supporting global infrastructure for multinational companies, James moved to Jersey in 2008 to work within Infrastructure in the finance sector before moving into consultancy in 2015.
"I enjoy engaging with businesses and helping them overcome their infrastructure issues. Sometimes the prospect of upgrading critical systems can be daunting for clients. I find my experience working in infrastructure, also specifically in finance, can help to alleviate fears."
James has over 15 years experience in most areas of Infrastructure, specifically his key skills are:
- Virtualisation
- SAN / Storage
- Cloud / Office 365
- Document Management
- Active Directory
James has been an RNLI St Helier lifeboat crew member since 2011 and so understands the strengths of teamwork in the most demanding situations. Also James loves taking part in triathlons, ultra marathons and sea swims. Balancing work, social and family life is very important to James.
Asa Venton
Senior Technical Consultant
Asa has been working in IT since 2016; he started working for a local company providing hosted desktops to a broad range of clients before becoming the senior engineer at an MSP servicing clients in a wide array of industries.
"I enjoy the process of gaining a deep understanding of a client's business, from there I can design and implement a bespoke solution that meets all their requirements in an efficient, and cost-effective manner."
Asa has led many cloud migration and infrastructure projects over his career, some of his key skills are:
- Azure & Microsoft 365
- Active Directory
- Identity Management
- Cloud Migrations
- Linux
- Microsoft Intune
Asa is an avid player of video games and attends events across the world in pursuit of this interest. He's also an active member of the open-source software community, maintaining several packages used by people around the globe.
Lee Shannon
Senior Technical Consultant
Lee started working in IT during his late teens at an oil rig fabrication yard on the river Clyde, where he was a junior member of the team. His duties varied widely, from ordering components, building PCs from scratch to running and terminating CAT5 cables. This early experience gave him insight into all the elements that are necessary to provide a good service to the end-user or customer. Lee went on to work for large multi-site organisations, Telcos and Service Providers before moving to Jersey in 2007. He initially worked for an IP & Trademarks firm before moving to the finance industry and then onto a consultancy role.
“I enjoy learning new technologies, while meeting and working with a diverse group of people. This gives me the opportunity to help clients achieve a more streamlined IT environment, which is an enabler to their staff and business.”
Lee has worked with many technologies over the years, but his main focus and key skills are:
- Virtualisation (VMware & Hyper-V)
- Active Directory
- Exchange
- Storage/SAN
- Citrix
- M365/Azure
- Backup & Recovery
Lee enjoys time walking his dog, going to the gym and running. Prior to his daughter being born, he was a keen sailor and now she’s older hopes to re-ignite that passion.
William Graham
Associate Technical Consultant
Will is an accomplished IT Consultant who has been working within the IT industry since 1996. There are not many positions that Will hasn't held in his decorated career!
"I am an experienced, enthusiastic and dynamic IT Consultant with over 20 years of solid commercial IT experience gained across a broad range of industries. I specialise in Messaging implementations and migrations, Identity Management, Active Directory and Azure Active Directory & Office 365. I am proficient in design, implementation, testing and documentation of solutions. I'm highly adaptive to all situations and have a flexible, mature and professional approach to work."
Will has worked on many large scale migration and deployment projects involving the Microsoft technology stack. His key skills are:
- Azure Active Directory
- Exchange
- Active Directory
- Identity Management
- Security
Will is a husband and father of 3 children. He enjoys walking, cycling, DJ’ing and is an avid motorcycle fan who is currently working his way to a big bike license.
Ross De La Mare
Technical Consultant
Ross has been working in the IT Industry since 2014 although has a lifelong passion for IT. During his professional career he has supported a range of clients, implementing a diverse range of systems, hardware and solutions.
“I enjoy the journey of learning, understanding and implementing technologies. This interest can be derived from the willingness to provide a bespoke solution or simply out of personal interest. My areas of experience are predominantly within the Microsoft suite including Microsoft 365, Azure, Active Directory and Exchange. I have also previously provided Mimecast solutions for clients which has given me insight into email solutions and security.”
Ross’ area of expertise includes:
- Microsoft 365
- Azure
- Active Directory
- Exchange
- Mimecast solutions
Ross has recently become a proud father. He enjoys walking his dog and watching anything from a nature documentary to a crime thriller. Time permitting, he enjoys playing the occasional video game!
Emanuel Pontes
Junior Technical Consultant
Emanuel has worked in the IT Industry for 17 years having started working for a local company providing desktop support and IT solutions for small to medium businesses across a broad range of industries.
“I love helping people, I love learning and gaining a deep level of understanding of systems and processes. With that level of knowledge you can either innovate, or you’ll know the best action needed to move forward. ‘Take what you see and make it better or do something different/extra, then give it back so others can do the same; Like that we can all move forward’”.
Emanuel has over 17 years of experience in most areas of IT, including:
- Active Directory
- Microsoft Exchange
- Windows Server Administration
- Office 365
- Firewall / Unified Threat Management Systems
- Virtualization
- Disaster Recovery & Incident Response
- System Vulnerability Scanning and Remediation
- Linux
Emanuel is a Certified Ethical Hacker, and as an active member of the Cybersecurity community, he enjoys partaking in Hacker Challenges and Battlegrounds. When away from his computer, he enjoys Archery, Hiking, Longboarding, and playing piano and is also an avid movie lover.
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